Great Power consistently holds the conception of  “All work for customers, Customers' satisfaction as our premise of progress”. This service concept is gradually penetrating to every department. Once receiving customers' requirements, we will reply in the first time. If our customers unsatisfy with that, we can arrange our engineers to reply them directly until they satisfy.

 

 

 

Pre-sale service
1. After thorough communication, be sure of the requirement;
2. Providing the needed samples and technical documents;
3. Guide our customers to use;
4. Providing other services, such as packing & designing, commission of
    testing, and battery knowledge training, etc.

After-sale service
1.Knowing the usage of our battery, settle problem in time;
2.Estimating and be sure of customers' further requirements;
3.Doing quarterly satisfaction investigation;
4.Whenever receiving complain, we will response the customer within 24
    hours and hand in relevant report dealing with the complain within a week.